Booking Help
Help with making and changing bookings
Amending a Booking
- How can I manage reservations for other attractions included in my Multi-Attraction ticket?
- Can I make a provisional booking for The Orlando Eye?
- Can I add or remove tickets from my order?
- Can I change the date of my visit to The Orlando Eye?
- Can I cancel my booking for The Orlando Eye?
- Can I change the name on my booking for The Orlando Eye?
Online Booking Help
- How do I book tickets online for The Orlando Eye?
- What payment methods are accepted for online bookings?
- What should I do if I receive an error while booking online?
- Can I print tickets purchased from my mobile device?
- What should I do if I receive an error when adding an item to my cart?
- What should I do if my transaction fails due to a billing address error?
Tickets & Confirmations
- I didn’t receive my confirmation email or tickets—what should I do?
- What should I do if I’ve lost my ticket or confirmation email?
- Do you offer e-tickets or a print-at-home option?
- Where do I go to collect my tickets at The Orlando Eye?
- What type of photo ID can I bring to The Orlando Eye?
- I booked tickets for someone else using my card, but I won’t be there—what should I do?