If you encounter an error during the booking process, please do not attempt another transaction right away. First, check your email inbox (including spam/junk folders) to see if a confirmation email was sent—your booking may have gone through successfully.
If no confirmation is received:
- Clear your browser’s cache and history
- Try completing the transaction again
If the issue persists, please submit a request through our online support form. Be sure to include your order number (if available) and as much detail as possible about the error. A member of our team will be in touch to assist you.