If you have questions about your visit, would like to provide feedback, need group booking information, or have a media inquiry, there are several ways to contact the Orlando Eye.
📞 By Phone
Call us on 1-321-209-9679.
Phone lines are open:
- Monday to Friday: 9:00 AM to 5:00 PM
- Closed on weekends
📧 By Email
General Guest Services
For questions, feedback, or assistance with your visit: 📧 OrlandoGuestServices@merlinentertainments.biz
Group Sales
For school trips, group visits, and special group rates: 📧 OrlandoSales@merlinentertainments.biz
Media Inquiries
For all press and media requests: 📧 OrlandoMedia@merlinentertainments.biz
📍 By Mail
The Orlando Eye
8387 International Drive
Orlando, FL 32819
❓ Need Help Right Away?
Many common questions can be answered in our online Help Center.
👉 Click here to visit the Orlando Eye Help Center and find answers to frequently asked questions.