Please select an option below to find out more.
I need help with a Pre-Visit Inquiry or help with my booking
The answers to our most frequently asked questions can be found within this help centre. If you still need help or to contact our Customer Services team, please complete our Contact Us form here, and a member of our support team will be in contact to assist you further.
Each contact form submitted is reviewed and a member of our Guest Support Team will respond to your query within the next 72 hours.
I need help with a a recent visit or would like to provide feedback
You can contact our Customer Services team by completing our Contact Us form here, and a member of our support team will be in contact to assist your further.
Each contact form submitted is reviewed and a member of our Guest Support Team will respond to your query within the next 72 hours.