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  1. The Orlando Eye
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • I did not receive a confirmation email or tickets?
  • What do I do if I have lost my ticket or email confirmation?
  • Do you offer e-ticket / print at home option?
  • What identification is accepted when collecting tickets?
  • Where do I go to collect my tickets?
  • I have lost my booking confirmation number?
  • I haven't received my print at home tickets?
  • I have not received my ticket email confirmation, what should I do?
  • What do I need to collect my tickets as I do not have the card I used for payment?
  • I have booked for someone else with my card and I won't be there, what should I do?
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What do I do if I have lost my ticket or email confirmation?

If you have lost your email receipt, you can access your ticket by using our ‘Order Look Up’ function. You may also show your ticket on your mobile device. 

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Related articles

  • I have lost my booking confirmation number?
  • Can I change my booking?

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