If the payment card holder is not going to be present at the time of collection a letter of authorization must be provided from the card holder.
A quick example of a letter of authorization is included below. Where X’s are included these are numbers that are based on the booking and the relevant card details.
At the time of collection the original signed letter of authorization must be presented along with the booking confirmation number and photo ID of the person collecting the tickets.
Example Letter of Authorization
To whom it may concern,
I (CARD HOLDER NAME) authorize (COLLECTORS NAME) to collect and use the booking ref(xxxxxxxx)
The booking was made with payment card ending *XXXX
SIGNATURE OF CARD HOLDER
DATE